• My account

  • Log in Protoplan

    1. Open the Protoplan.pro page.
    2. Enter your email address and password.
      • If the data was inserted automatically and you need to log in to another account, delete the extra data and enter the required data.
      • If another page opens instead of the login page, click Sign in the upper right corner.

    Recommendations. If you are running on a public computer, be sure to exit the Protoplan account before shutting down.

  • Log out from Protoplan

    1. Open Protoplan.pro
    2. Click Exit in the top right corner

  • Unable to login into account

    Can not log in to your Protoplan account? Select the most appropriate option below and follow the instructions to restore access to your account.

    1. 1. You have forgotten the password.
      • Open the password recovery page.
      • Enter your email.
      • Go to your email and find a letter from Protoplan.pro with the subject - Please, restore your password for Protoplan.
      • Click on the link to reset the password.
      • In the window that opens select a new password that was not previously used in this account.

      Recommendations. Do not use the same password for different services. Do not store passwords in an open location.

    2. You don't remember the login email address.
      • Open Protoplan.pro.
      • On the bottom on the right click on the online chat avatar and describe the situation to the technical support.
      • OR
      • Send a letter to the technical support with a detailed description of the situation. Within 24 hours on weekdays we will answer all your questions.
    3. You remember the email address and password, but you receive the error message "Mail and password do not match".
      • Check the keyboard layout to see if the Caps Lock key is on.
      • Check the input language.
      • Carefully enter your email address and password once again.
      If you still can not log in, please contact technical support
    4. You sent a password recovery request, but the email with the link did not come to the specified mail.
      The answer of the Protoplan service can be with a slight delay of 10 - 15 minutes. If the letter does not arrive during this time, please send a second request.

  • How to change or reset your password

    If you forgot the password for the Protoplan account or want to change it, please follow the instructions below.

    1. Open the password recovery page.
    2. Enter your email.
    3. Go to your email and find a letter from Protoplan.pro with the subject - Please, restore your password for Protoplan.
    4. Click on the link to reset the password.
    5. In the window that opens select a new password that was not previously used in this account.

    Recommendations. Do not use the same password for different services. Do not store passwords in an open location.

  • How to change your username

    In order to change the user name, please follow the instructions:

    1. Log in to your account.
    2. Open the Protoplan.pro page.
    3. Enter your email address and password.
    4. On the top right click Profile.
    5. Make changes to the required fields and click Save.

  • How to upload a profile photo

    To upload your photo to the profile, please follow the instructions:

    1. Log in to your account.
    2. Open the Protoplan.pro page.
    3. Enter your email address and password.
    4. On the top right click Profile.
    5. Click Download, select the file on your computer, and click Save.

  • How to create a Protoplan account

    Protoplan is a platform for trade shows searching and preparing. Protoplan users can choose a trade show from the daily updated trade show database.

    The trade show page contains statistics, prices for participation, prices for production and rent in the region, contacts of the organizer, information about the venue, as well as the trade show's rating in the country inside the industry. On the page of the trade show you can send an application for participation and get a ticket.

    Protoplan cares about the reliability of the provided data, so we check the relevance of all posted information.

    Protoplan users can immediately begin preparing for a trade show using the ExpoPlanner tool. This is your free project preparation for the trade show with 70 ready-made tasks. The reminder will not let you miss anything important, and adding your projects to the calendar will give a complete overview of the activities of the companies. The calendar can be branded and printed.

    To register in Protoplan, you need to follow the instructions:

    1. Go to the Protoplan account creation page Protoplan.
    2. Follow the instructions on the screen, fill in all the fields.
    3. Click Register.
    4. Go to the mail you specified during registration.
    5. Find a letter from Protoplan and follow the link to activate the account.

  • How to delete a Protoplan account

    You can not delete the Protoplan account by yourself.
    In order to delete the Protoplan account, you need to contact technical support. To do this, please follow the instructions below:

    • On the bottom on the right click on the online chat avatar and describe the situation to the technical support.
    • OR
    • Send a letter to the technical support with a detailed description of the situation. Within 24 hours on weekdays we will answer all your questions

  • Close